Information for Workers

Information list

The following topics are covered here. To navigate click a topic below or ‘back to the top’ to come back to this menu.

Identifying and responding to elder abuse

The Queensland Government has a good webpage dedicated to providing guidance to health professionals who may identify elder abuse. View it here:

Working with an Attorney

Staff who work alongside an older person where there is an attorney and/or a genuine concern for the person’s decision making ability may find the following series of flowcharts helpful. They outline the substitute decision making process, ensure you have considered directions specified in the enduring documents, as well assist with how to respond to the actions of an attorney.

Reportable Assaults (aged care)

Aged care staff should refer to the Aged Care Quality and Safety Commissions Guide for aged care staff to learn about their requirements about compulsory reporting. You may also find the reportable assaults flowchart useful.

Reportable Assaults Flowchart

(Aged Care Quality and Safety Commission)