About us

What is the Elder Abuse Prevention Unit?

The Elder Abuse Prevention Unit, which is funded by the Queensland Government and operated by UnitingCare, promotes the rights of all older people to live free from abuse.

Established in 1997, the unit:

  • Operates the Elder Abuse Helpline for Queenslanders who experience, witness or suspect the abuse of an older person by someone they know and trust. 
  • Provides free education and awareness for people wanting to better understand elder abuse, recognise signs and help make it stop.
  • Conducts research to better understand elder abuse.

 

Find out more about our services and support.

Aboriginal man playing music with his family

Challenging ageism

Challenging ageism is a central aspect of the Elder Abuse Prevention Unit’s work. Ageist attitudes are common among family members, workers, carers and even in older people themselves.

Ageism is a form of prejudice with people relating to older people negatively according to stereotypical or patronising attitudes associated with older people.

The Elder Abuse Prevention Unit is guided by the need to champion the fight against ageism, while also recognising that people and their situations are unique.

Challenging ageism

Challenging ageism is a central aspect of the Elder Abuse Prevention Unit’s work. Ageist attitudes are common among family members, workers, carers and even in older people themselves.

Ageism is a form of prejudice with people relating to older people negatively according to stereotypical or patronising attitudes associated with older people.

The Elder Abuse Prevention Unit is guided by the need to champion the fight against ageism, while also recognising that people and their situations are unique.

Older Person’s Centred Framework

The work of the Elder Abuse Prevention Unit is guided by our Older Person-Centred Framework, which includes:

Challenging ageism.

Empowerment and self-determination.

Older person-centred care.

Collaborative problem solving.

Strengths-based practice.

Trauma-informed practice.

Rights v safety.

This framework follows the United Nations Principles for Older Persons, which include independence, participation, care, self-fulfilment and dignity, which should be incorporated into programs wherever possible.

The general principles of the Guardian and Administration Act 2000 (QLD) also provide a framework for supported and alternate decision making, as well as the rights of people with impaired capacity.

Mission and values

At the Elder Abuse Prevention Unit, all of our services and actions are informed by UnitingCare’s Mission and Values. Our employees and volunteers work in a way that reflects these values.

Older woman with grey hair standing in front of orange leaves